CS American Management-posted about 1 year ago
$41,000 - $48,000/Yr
Full-time • Entry Level
Springfield, MA

The Housing Assistant plays a crucial role in supporting individuals and families in securing stable housing. This position involves working closely with clients to navigate housing options, provide resources, and ensure compliance with housing regulations, while being the first point of contact for all residents and prospects.

  • Assist clients in understanding and collecting applications for housing programs, including Section 8 and LIHTC.
  • Interact with residents daily to take work orders and communicate any issues.
  • Ensure timely responses to notices, work orders, or any tenant complaints are relayed to the Property Manager.
  • Maintain accurate records of client interactions and progress using property management software such as Yardi.
  • Collaborate with local agencies to provide rent relief to residents in need.
  • Monitor compliance with housing regulations and assist clients in resolving issues related to their housing status alongside the Property Manager.
  • Experience in Property Management is required.
  • Knowledge of Section 8 regulations and LIHTC programs is a plus.
  • Strong skills in motivational interviewing.
  • Familiarity with Yardi or similar property management software is advantageous.
  • Excellent communication skills, both verbal and written, with the ability to build rapport with diverse populations.
  • Ability to work independently as well as part of a team in a fast-paced environment.
  • 401(k)
  • Health insurance
  • Paid time off
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