Housing Assignments Coordinator

CSU Careers•Pomona, CA

About The Position

As a department within the Division of Student Affairs, University Housing Services (UHS) is responsible for delivering a comprehensive student housing experience, which includes operations in residential life, business operations, facilities management, conference services, and information systems. The department has an annual operating budget of approximately $30 million, makes $2 million in annual capital improvements, and houses over 2,800+ students. The department has approximately 50 full-time professional staff persons and is complemented by a student staff of approximately 200.

Requirements

Bachelor's Degree - or equivalent in a related field and Two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required education on a year-for-year basis.
Foundational knowledge of housing operations and policies.
Ability to analyze and address problems using reasoning and application of standard practices and procedures.
Demonstrated communication and interpersonal skills to effectively present information in a clear and concise manner.
Ability to follow guidelines and provide input and feedback as required and applicable.
Ability to work independently as well as part of a team, with a student service-oriented approach.
Flexibility to adapt to changing priorities and deadlines.
Organizational skills to plan, organize, and prioritize work.
Computer skills to appropriately use technology and relevant software packages as required.
Working skills and knowledge of housing operations including housing operations systems, policies, procedures, laws and regulations, and best practices.
Working knowledge of student organizations, collegiate policies, and communications.
Strong organizational skills to plan, organize, and prioritize multiple projects and large operations.
Strong analytical skills to assess operational efficiency and support budget management.
Ability to provide lead work direction and training to students and housing support staff.
Strong communication and interpersonal skills to work effectively in a diverse environment and effectively gain buy-in from students and parents.
Proficiency in using housing operations software and/or related equipment.

Nice To Haves

Outstanding writing, oral communication, and organizational skills; demonstrated experience with all major areas of the position; thorough knowledge of policies, procedures, and outside regulations pertaining to the administrative specialty; working knowledge of operational and fiscal analysis techniques; ability to take the initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved; ability to anticipate, investigate, and analyze problems and address them proactively; ability to work occasional weekends and evenings to meet customer needs; demonstrated success with supervising administrative support staff in a busy, high customer contact office.
Previous experience with StarRez and Oracle PeopleSoft software applications.