Houseperson at Watercolor Inn

ST JOE RESORT OPERATIONS LLC•Santa Rosa Beach, FL

2d•Onsite

About The Position

The Houseperson is responsible for maintaining the cleanliness and upkeep of guest rooms by removing used lines and ensuring all areas meet the hotel’s established standards of cleanliness. This role is also responsible for reporting maintenance issues, damaged property, and lost and found items, as well as maintain the security of all guest units.

Requirements

Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
Ability to read, write, speak, and communicate in basic English preferred
Previous housekeeping experience preferred but not required
Previous hospitality experience preferred
Detail-oriented and through
Able to perform work consistently to the highest standards
Professional attitude is required
Ability to interact with guests in a friendly way
Ability to remain discreet and respect the privacy of guests
Ability to follow instructions
Ability to work independently
Ability to identify and resolve issues related to position independently
Ability to work as a team
Excellent time management skills
Follow proper safety measures when using hazardous chemicals
Basic knowledge of proper cleaning and sanitation operations
Frequent standing, kneeling, walking, bending, stooping, pushing, and pulling
Must be able to lift 20lbs

Nice To Haves

Previous housekeeping experience preferred but not required
Previous hospitality experience preferred

Responsibilities

Remove all garbage/recycling from all offices and housekeeping rooms
Clean and maintain all mirrors and entrance doors
Spot clean any spots on carpets, report any large spots for shampooing
Launder public area linens and strip guest rooms of used linens
Maintaining records of room cleanings
Respond promptly to guest queries and requests
Deliver any requested housekeeping items to guest rooms
Maintain all cleaning equipment and materials in a safe and sanitary working condition
Follow all company safety and security procedures
Report any maintenance issues, safety hazards, or damage of hotel property
All other duties as assigned