Houseperson | Buffalo Marriott LECOM HARBORCENTER
About The Position
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping procedures, and security procedures. Cleans and services assigned public spaces according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned. Responsibilities: Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.
Requirements
- Minimum one year cleaning experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Knowledge of proper chemical handling.
Nice To Haves
- Bilingual English/Spanish a plus.
Responsibilities
- Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness.
- Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
- Ensures the confidentiality and security of all guest rooms.
Benefits
- Health insurance
- Paid time off
- 8 Paid holidays
- Marriott Hotel Discounts
- 2 Complimentary night hotel stays per year at any Shaner Hotel property
- 1 Complimentary meal per shift worked
- Located on bus and metro routes.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
