Houseperson

Resolute Road Hospitality•Gilbert, AZ

About The Position

The Tru by Hilton is located in Gilbert Arizona and is looking to add to our hospitality family! This hotel is adjacent to San Tan Mall Dining and Retail district, and only a short drive away from the Phoenix-Mesa Gateway Airport. If you are ready to take a step into the hospitality industry here is a perfect opportunity to start your career with one of Hiltons newest brands! SUMMARY Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead. OVERVIEW Clean and maintain all interior and exterior corridors and public areas in accordance with all housekeeping procedures and standards. ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Knowledge of housekeeping, laundry, and maintenance operations and procedures
Knowledge of proper use and storage of cleaning chemicals
General knowledge of equipment such as vacuums, commercial washers and dryers
Able to understand and speak some of the English language
Able to prioritize work assignments
Demonstrate genuine care for guests and employees
Able to work in fast paced environment
High school graduate or GED preferred.
Previous laundry experience preferred.
Must be able to lift up to 40 pounds frequently, up to 50 pounds occasionally.
Houseperson will be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays.
Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Houseperson is unable to meet these requirements, he/she will be subject to disciplinary action based on franchisee operating policies, up to and including termination of employment.
Resolute Road Hospitality utilizes E-Verify for all employment authorization verification.
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Responsibilities

Empty all trash receptacles and remove all linens and note areas that need immediate cleaning
Clean all public areas in accordance with brand standards and management, including, but not limited to hallways, elevators, service areas, stairways, etc.
Aid housekeepers and maintenance team as needed
Stock linen and supply closets to ensure par inventories
Report any missing/found property, damage or mechanical problems to management
Respond to guest service issues in a timely, friendly, and efficient manner
Report guest issues and complaints to management or supervisor in a timely manner
Complete deep cleaning or preventative maintenance as assigned
Follow Company policies and procedures
Assist in all departments as needed
Other duties as assigned by supervisor or management