Houseperson- Holiday Inn Express- Auburn, AL

AU HOSPITALITY INC•Auburn, AL

1d•Onsite

About The Position

The Houseperson promotes a positive image of the property by cleaning and preparing public areas of the hotel while making guests feel comfortable in their environment. ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Cleans public areas including the lobby, lobby restrooms, banquet rooms, gymnasium, elevators, hallways, entries, stairwells, cart rooms, guest laundry, etc. Empties trash containers. Delivers items to guest rooms when requested. Reports maintenance deficiencies to maintenance and/or the General Manager. Stocks and maintains supply rooms, as needed. Performs deep cleaning tasks and special projects, as needed. Assists in cleaning guest rooms, as needed. Assists maintenance, as needed. Completes all brand specific training within the first 90 days of hire. Responsible for achieving and exceeding the guest satisfaction score. Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Other duties as assigned Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

High school diploma OR GED certificate
Customer service background
Must be legally authorized to work in the United States.

Responsibilities

Cleans public areas including the lobby, lobby restrooms, banquet rooms, gymnasium, elevators, hallways, entries, stairwells, cart rooms, guest laundry, etc.
Empties trash containers.
Delivers items to guest rooms when requested.
Reports maintenance deficiencies to maintenance and/or the General Manager.
Stocks and maintains supply rooms, as needed.
Performs deep cleaning tasks and special projects, as needed.
Assists in cleaning guest rooms, as needed.
Assists maintenance, as needed.
Completes all brand specific training within the first 90 days of hire.
Responsible for achieving and exceeding the guest satisfaction score.
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Other duties as assigned