Houseperson
About The Position
Join the team at Stonewater Cove Resort, a luxurious 38-unit property on Table Rock Lake in the Missouri Ozarks. The resort is located on nearly 500 acres, offering outdoor adventures like zip-lines, ATV trails, fishing, and boating. You will work with approximately 60 fellow Team Members dedicated to providing memorable vacation experiences. The company fosters an inclusive culture, valuing diversity and recognizing the contributions of its more than 14,000 global Team Members. As an award-winning workplace, the company prides itself on its positive industry and community impact, committed to recognizing, rewarding, and supporting achievements. This role offers a path in a career that matters, within a growing, innovation-driven team.
Requirements
- Effective verbal and written communication skills.
- Ability to communicate well with guests in English.
- Perform job functions with attention to detail, speed and accuracy
- Physically able to work from ladder, move furniture, operate cleaning equipment and tolerate exposure to general cleaning chemicals.
- Can tolerate environmental factors such as humidity, cold/heat, dust and noise.
- Driver's License
Nice To Haves
- Hospitality industry experience
Responsibilities
- Providing excellent service to our guests and owners while they're staying at the resort!
- Promptly assisting guest inquiries and needs while following brand standards.
- Provide customer service to guests, including information about resort services, activities and local attractions.
- Remove used and replace with new all linens, towels and vital products and supplies
- Transport clean and dirty linen to and from Operations and the Buildings.
- Maintain work carts/stations as necessary to optimize appearance and efficiency.
- Make sure that all items delivered to the guest rooms are clean and in working order.
- Be a self inspector by examining carpets, drapes and furniture for stains, damage, or wear.
- Report maintenance deficiencies, replenish linen and guest amenities, assist co-workers when requested.
- Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests.
- Identify and report preventative or other maintenance issues in public area or guest rooms.
Benefits
- Day 1 Benefit Eligibility
- Excellent health care options, including medical, dental, and vision
- Recognition Programs and Rewards
- Travel Discounts Program
- Outstanding Paid Vacation Program and Paid Sick Days
- Employee Assistance Program that supports your physical and mental wellbeing
- 401(k) program with company match
- Tuition reimbursement programs
- Employee Stock purchase program
- Numerous learning and advancement opportunities
- Benefits start on your first day of work with no waiting period!
- A wide range of benefits for all U.S. regular full-time and part-time Team Members.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
