Houseperson

PALMS SOUTH BEACH INC•Miami Beach, FL

41d•Onsite

About The Position

The Houseperson provides essential support to the Room Attendants and the Front Office to ensure the seamless operation of the housekeeping department. You are responsible for maintaining the "curb appeal" of guest hallways, elevators, and public landings, while ensuring that all room supplies are staged and delivered efficiently. This role requires a high-energy individual who can balance heavy physical labor with the refined social skills necessary for a luxury guest-facing environment.

Requirements

Functional English is required to understand guest requests and safety instructions.
Must adhere to the "10/5 Rule" (smile at 10 feet, greet at 5 feet) and maintain a professional, well-groomed appearance.
Ability to follow a checklist and complete tasks with minimal direct supervision.
This role requires a flexible schedule, including mornings, evenings, weekends, and holidays.
Willingness to work overtime during high-occupancy periods such as Art Basel, Boat Show, and Spring Break.

Nice To Haves

Previous hotel Housekeeping or Houseperson experience is preferred.
Knowledge of floor care machinery (buffers/extractors) is a significant plus.
Bilingualism (English/Spanish or English/Haitian Creole) is highly preferred in the Miami market.

Responsibilities

Check and maintain guest restrooms (Lobby and Public Areas) to ensure they are clean and fully stocked at all times. Reorganize and restock cabinets as needed.
Maintain guest hallways, stairwells, and carpets. Clean elevator interiors/exteriors, including doors and frames.
Maintain the cleanliness of both Male and Female Employee Locker rooms throughout the shift.
Clean and maintain the Gym (ensuring fresh towels), Business Center (restocking pens/notepads), Executive Offices, and the area behind the Front Desk/Concierge.
Maintain all glass panels and doors in a streak-free condition. Empty all trash and recycling bins in public and lobby areas.
Monitor guest floors for burnt-out lightbulbs, carpet tears, or furniture damage and report them immediately to Engineering.
Utilize industrial cleaning chemicals safely, adhering to SDS (Safety Data Sheets) and OSHA standards.
Complete Florida-mandated training within 60 days of hire per Section 509.096, Florida Statutes.
Frequently lift and move items weighing up to 50 lbs (rollaway beds, furniture, heavy linen bags).
Must be able to push/pull heavy carts and machinery weighing 100+ lbs.
Continuous standing and walking for 8+ hours. Frequent bending, squatting, and climbing of stairs/ladders.
Ability to work in varying temperatures, including outdoor humidity when assisting with beach or patio areas.