Houseperson - Embassy Suites Indianapolis Downtown

HiltonIndianapolis, IN
4dOnsite

About The Position

Join the housekeeping team at Embassy Suites by Hilton Indianapolis Downtown as a Houseperson, where you’ll play a key role in keeping the hotel clean, organized, and running smoothly for both guests and team members. In this position, you will support the housekeeping department by maintaining public areas, assisting Room Attendants with supplies and linens, and ensuring guest floors and service areas are well stocked and presentable. What will I be doing? As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Requirements

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

Responsibilities

  • Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
  • Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
  • Greet guests in a friendly manner
  • Report maintenance deficiencies and items in need of repair
  • Stock and maintain supply rooms, as needed
  • Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
  • Deliver guest requests and assist in cleaning guest rooms, as needed
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