Houseperson - PT Evenings and Weekends

Level5 Hospitality•Bend, OR

About The Position

The Houseperson will be responsible for assisting room attendants and responding to guest calls. The goal is to provide Level5 Hospitality high touch housekeeping service for each guest stay.

Requirements

Detail-oriented and thorough
Ability to remain discreet and respect the privacy of guests
Ability to perform consistent work to the highest of standards
Ability to interact with guests in a pleasant, friendly way
Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
Ability to read, write, speak, understand, and communicate in basic English preferred
Must be able to remain in a stationary position during shift.
Must be able to access and navigate the facility.
Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.
Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.

Responsibilities

Clean common areas including lobby, breakfast area, public restrooms, hallways, back office space and any other spaces as needed
Maintains outside walk areas and landscaping, which includes sweeping debris, washing walkways, removing snow, raking leaves, and watering, cutting, trimming grass and shrubs
Perform property walks and identify areas that need attention
Identifies and addresses minor maintenance issues throughout hotel, notifying supervisor when appropriate
Fulfills guest requests made to front desk staff, including but not limited to toiletries and linens
Maintain the cleanliness and organization of floor closets and corridors to include removing trash, wiping down shelves/counters; sweeping, moping and/or vacuuming floors; and removing non-floor closet items and storing in appropriate areas
Respond to special requests, guest complaints, and the delivery of housekeeping/room supplies to achieve complete guest satisfaction
Deliver lost and found items according to established procedures
May regularly assist with deep cleaning projects
Maintains outside walks of area
Performs other related duties as assigned