Houseperson - PT Evenings and Weekends

Level5 HospitalityBend, OR
1d

About The Position

The Houseperson will be responsible for assisting room attendants and responding to guest calls. The goal is to provide Level5 Hospitality high touch housekeeping service for each guest stay.

Requirements

  • Detail-oriented and thorough
  • Ability to remain discreet and respect the privacy of guests
  • Ability to perform consistent work to the highest of standards
  • Ability to interact with guests in a pleasant, friendly way
  • Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
  • Ability to read, write, speak, understand, and communicate in basic English preferred
  • Must be able to remain in a stationary position during shift.
  • Must be able to access and navigate the facility.
  • Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.
  • Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.

Responsibilities

  • Clean common areas including lobby, breakfast area, public restrooms, hallways, back office space and any other spaces as needed
  • Maintains outside walk areas and landscaping, which includes sweeping debris, washing walkways, removing snow, raking leaves, and watering, cutting, trimming grass and shrubs
  • Perform property walks and identify areas that need attention
  • Identifies and addresses minor maintenance issues throughout hotel, notifying supervisor when appropriate
  • Fulfills guest requests made to front desk staff, including but not limited to toiletries and linens
  • Maintain the cleanliness and organization of floor closets and corridors to include removing trash, wiping down shelves/counters; sweeping, moping and/or vacuuming floors; and removing non-floor closet items and storing in appropriate areas
  • Respond to special requests, guest complaints, and the delivery of housekeeping/room supplies to achieve complete guest satisfaction
  • Deliver lost and found items according to established procedures
  • May regularly assist with deep cleaning projects
  • Maintains outside walks of area
  • Performs other related duties as assigned
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