Houseperson

Ameristar Casino Resort Spa Black HawkBlack Hawk, CO
Onsite

About The Position

PENN Entertainment is seeking talent that enjoys being part of the exciting, fast-paced entertainment industry. The company is committed to career growth and provides support for team members to expand their possibilities. Initial salary placement is determined by an individual's relevant knowledge, skills, and experience, and is part of a competitive Total Rewards package that includes wellness programs focused on financial, physical, and mental well-being. Specific benefits, such as day-one medical coverage, 401(k) matching, and an annual performance bonus, may vary by position. Paid time off is accrued based on local policy and increases with the length of employment. PENN Entertainment has grown to be a leading provider of integrated entertainment, sports content, and casino gaming experiences, operating 43 destinations across North America, along with online sports betting and iCasino services. The company is dedicated to values such as diversity and sustainability, benefiting its community, team members, vendors, and the planet. The position remains open until filled.

Requirements

  • Must be 18 years of age or older.
  • Excellent communication skills.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other cast members of the organization.
  • Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
  • Ability to perform these operations using units of American money and weight measurement, volume, and distance.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Must be physically strong, honest, self-motivated, dependable, and able to work alone, willing to learn, eagerly follows directions, and always clean and neat in appearance.
  • Must be able to communicate effectively to hotel guests, announcing arrival at door, and comprehending special requests from guests.
  • Ability to inspect and maintain areas for which responsible.
  • Ability to clean as directed at an acceptable performance rate.
  • Ability to minimally communicate and understand, in English, matters of mutual concern, such as directions, hazards or questions; if unable to speak or understand English, prior experience as a guest room attendant required

Nice To Haves

  • High school diploma or general education degree (GED) preferred; or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Prior hotel experience preferred.

Responsibilities

  • Maintains and cleans all office spaces throughout property and hotel public areas.
  • Ensures that all areas are free of safety hazards.
  • Inform Housekeeping Supervisors or Manager of any linen shortage.
  • Maintains the cleanliness of the guest room halls.
  • Delivery of both internal and external guest requests.
  • Exhibits a friendly, helpful, and courteous manner when dealing with customers and fellow cast members.
  • Transports linen from loading dock to guestroom floors.
  • Pulls linen from the laundry chute and places in carts to be sent out for laundering.
  • All duties as assigned by your supervisor or a member of management.

Benefits

  • Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
  • $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants
  • Discounted Casino bus tickets
  • Discounted RTD EcoPass
  • Hot meal served by the Leadership Team once a month
  • 20% discount for Starbucks, Ara Spa, and all food outlets
  • 100% Colorado Gaming License reimbursement after 90 days of employment
  • Hotel discounts available at all 43 PENN properties, plus discounts on goods and services
  • Education reimbursement program and Annual Scholarship Program
  • Career development opportunities
  • wellness programs designed to support our team members' financial, physical, and mental well-being
  • day-one medical coverage
  • 401(k) matching
  • annual performance bonus
  • Paid time off is earned according to the local policy and increases with the length of employment.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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