Houseperson

Symphony Park•Huntersville, NC

26d

About The Position

The Housekeeper is responsible for maintaining the highest standards of cleanliness and maintenance throughout Symphony Park. This role requires attention to detail, a commitment to cleanliness, and the ability to work efficiently both independently and as part of a team.

Requirements

At least 2 years experience in housekeeping or cleaning services is preferred.
Attention to detail and a high standard of cleanliness.
Ability to work efficiently both independently and as part of a team.
Ability to complete and pass forklift certification when hired.

Responsibilities

Cleaning and Maintenance: Perform routine cleaning tasks such as dusting, vacuuming, mopping, cleaning bathrooms, and tidying up rooms. Ensure that all areas, including residences and common areas, are maintained to the highest standards.
Standard cleaning will occur for each residence on a weekly basis. Deep cleaning including but not limited to baseboards, blinds, and ceiling fans will occur on a monthly basis.
Team Collaboration: Work closely with other housekeeping employees, and other Symphony Park employees. Report any issues or deficiencies to the Director of Housekeeping. Participate in training sessions and team meetings.
Quality Control: Follow all cleaning protocols and checklists to ensure consistency and quality. Respond to feedback and adjust cleaning methods as needed. Residential cleaning is subject to quality checks to ensure adherence to Symphony Park standards.
Resident Relations: Interact professionally with residents, ensuring their housekeeping needs are met and addressing any specific requests or concerns.
Equipment and Supplies Management: Properly use, maintain, and store cleaning equipment and supplies. Inform the Director of any equipment malfunctions or supply shortages.
Encourages teamwork through cooperative interactions with co-workers and other departments.
Attends training courses at community and maintains up to date monthly, quarterly, and annual training.
Floor surfaces- Clean all floor surfaces resulting in a clean and sanitary manner Including but not limited to the following: 1. Vacuuming of carpeted floor surfaces throughout. 2. Sweeping and mopping various floor surfaces throughout common areas and buildings. 3. Shampooing carpets according to schedule. 4. Shampooing carpets in resident apartments as needed.
Daily removal of trash and recycling from all buildings.
Organizing and maintaining janitor closets.
Housekeeping duties as needed.
Work on assigned tasks that come through the work order system.
Put away monthly supplies.
Assisting with Deep Cleans including moving furniture away from walls as needed, wiping down windows, high/low dusting, wiping down porches, and spot cleaning carpets.
Pressure washing cushions as needed.
Cleaning upholstery as needed.
Changing out Detergents from washers on a regular basis.
Maintaining elevators which include keeping tracks clean, wiping stainless steel and walls along with the floors being swept and mopped throughout.
Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents.