Houseperson

DOLPHIN HOTEL MANAGEMENT•Treasure Island, FL

37d•$17 - $17•Onsite

About The Position

Provide support to the housekeeping team members to ensure the cleanliness and orderliness of the resorts guest rooms and public areas. Includes removing linen and trash in all rooms in assigned sections and restocking room attendant carts throughout the shift. Give exceptional guest service.

Requirements

Excellent verbal, comprehension, and listening ability.
Guest and co-worker relations.
Ability to multi-task and set priorities.
High School Graduate or equivalent.
1 years hotel housekeeping or similar industry preferred
Will train on the job.

Responsibilities

Ensure and environment in which high standards of customer service and quality exist for our guests.
Responsible for the cleaning of guest rooms, corridors, guest areas, service areas and linen closets.
Ensure the stocking of linen closets, room attendant carts and cleaning supplies are done in an efficient and professional manner.
Ensure that rollaway beds and cribs are clean and sanitized.
Assist with cleaning rooms or laundry when needed.
Report any maintenance or safety deficiencies in a timely manner.
Comply with all safety requirements of the job and company policies.
Respond to guest and co-worker requests within 10 minutes of the call.
Communicate effectively and professionally in person and over the radio.
Put the needs of the customer first while maintaining a positive attitude.
Acknowledge all guests and co-workers within 15 feet and speak to them within 5 feet.
Exemplify the Dolphin Hotel Management Standards of Excellence.