Houseperson

Hilton Grand Vacations•New Orleans, LA

28d

About The Position

As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we’re dedicated to recognizing, rewarding and supporting every achievement, however big or small. It’s all part of making incredible memories, together. Find your path in a career that really matters, where you’ll truly belong. Join our growing, innovation-driven team today. Extraordinary People, Exceptional Benefits: Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision Recognition Programs and Rewards Travel Discounts Program Outstanding Paid Vacation Program and Paid Sick Days Employee Assistance Program that supports your physical and mental wellbeing 401(k) program with company match Tuition reimbursement programs Employee Stock purchase program Numerous learning and advancement opportunities And more! What will I be doing? Providing excellent service to our guests and owners while they're staying at the resort! Promptly assisting guest inquiries and needs while following brand standards. Provide customer service to guests, including information about resort services, activities and local attractions. Remove used and replace with new all linens, towels and vital products and supplies Transport clean and dirty linen to and from Operations and the Buildings. Maintain work carts/stations as necessary to optimize appearance and efficiency. Make sure that all items delivered to the guest rooms are clean and in working order. Be a self inspector by examining carpets, drapes and furniture for stains, damage, or wear. Report maintenance deficiencies, replenish linen and guest amenities, assist co-workers when requested. Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests. Identify and report preventative or other maintenance issues in public area or guest rooms.

Requirements

Effective verbal and written communication skills.
Ability to communicate well with guests in English.
Perform job functions with attention to detail, speed and accuracy
Physically able to work from ladder, move furniture, operate cleaning equipment and tolerate exposure to general cleaning chemicals.
can tolerate environmental factors such as humidity, cold/heat, dust and noise.

Nice To Haves

Hospitality industry

Responsibilities

Providing excellent service to our guests and owners while they're staying at the resort!
Promptly assisting guest inquiries and needs while following brand standards.
Provide customer service to guests, including information about resort services, activities and local attractions.
Remove used and replace with new all linens, towels and vital products and supplies
Transport clean and dirty linen to and from Operations and the Buildings.
Maintain work carts/stations as necessary to optimize appearance and efficiency.
Make sure that all items delivered to the guest rooms are clean and in working order.
Be a self inspector by examining carpets, drapes and furniture for stains, damage, or wear.
Report maintenance deficiencies, replenish linen and guest amenities, assist co-workers when requested.
Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests.
Identify and report preventative or other maintenance issues in public area or guest rooms.

Benefits

Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
Recognition Programs and Rewards
Travel Discounts Program
Outstanding Paid Vacation Program and Paid Sick Days
Employee Assistance Program that supports your physical and mental wellbeing
401(k) program with company match
Tuition reimbursement programs
Employee Stock purchase program
Numerous learning and advancement opportunities
And more!