Houseperson

IHG • Seattle, WA

5d • $21 - $25

About The Position

Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff.
Your Day-to-Day
· Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants.
· Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.
· Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
· Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
· Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
· Report to supervisor needed repairs or unsafe conditions.
· Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
· Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.
· Promote teamwork and quality service through daily communication and coordination with other departments.
· May collect newspaper and other items for recycling.
· May regularly assist with deep cleaning projects.
· May assist with other duties as assigned.

Requirements

• Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.
• Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, and kneeling
• May be required to work nights, weekends, and/or holidays.

Nice To Haves

• Some housekeeping experience
• Ability to speak English

Responsibilities

• Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants.
• Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.
• Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
• Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
• Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
• Report to supervisor needed repairs or unsafe conditions.
• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May collect newspaper and other items for recycling.
• May regularly assist with deep cleaning projects.
• May assist with other duties as assigned.

Benefits

• We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees.
• We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
• At the first of the month following your first day of employment, you will / may be eligible to participate in the Company’s Medical/Dental and Life Insurance programs. You will be eligible to participate in the 401(k) program after six months of employment. A benefits summary has been enclosed for your review.
• You will receive two (2) weeks’ vacation per year on an accrual basis, which will be maintained until your length of service, along with company guidelines, dictates an increase.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed