Houseperson

Nekoosa, WI
Onsite

About The Position

Supports the daily operations of the Housekeeping Department by ensuring the efficient movement of linens, supplies, equipment, and waste across the resort. Plays a key behind-the-scenes role in maintaining the cleanliness, organization, and operational readiness of guest accommodations and housekeeping work areas. This position requires strong teamwork, physical stamina, attention to detail, and a proactive approach to supporting the housekeeping team and overall guest experience.

Requirements

  • Previous housekeeping, custodial, or hospitality experience preferred but not required.
  • Strong work ethic with a team-oriented and service-focused mindset.
  • Ability to work efficiently in a fast-paced, physically demanding environment.
  • Strong communication skills and ability to follow verbal and written instructions.
  • High attention to detail and organizational awareness.
  • Valid driver’s license required.
  • Flexible schedule includes weekends, holidays, and peak operational periods.
  • Ability to stand, walk, bend, push, pull, lift, and carry for extended periods.
  • Ability to lift up to 50 lbs frequently and up to 100 lbs occasionally.
  • Ability to operate housekeeping equipment and resort vehicles as needed.
  • Ability to visually inspect work areas and maintain situational awareness.
  • Ability to communicate effectively using verbal instructions and communication devices.

Nice To Haves

  • Previous housekeeping, custodial, or hospitality experience preferred but not required.

Responsibilities

  • Deliver clean linens, amenities, and housekeeping supplies to guest room attendants and operational areas across the resort.
  • Remove soiled linens, trash, room service items, and debris from guest rooms, corridors, and designated collection points.
  • Maintain organization and proper par levels of linens, supplies, and amenities within housekeeping storage areas and closets.
  • Assist with the distribution, organization, washing, drying, folding, and transportation of laundry as needed.
  • Support housekeeping operations by responding promptly to team requests and assisting with departmental workflow needs.
  • Maintain cleanliness and organization of housekeeping back-of-house areas, service corridors, and staging spaces.
  • Assist with deep cleaning projects, carpet care, and special operational assignments.
  • Identify and report maintenance concerns, safety hazards, or operational issues within guest rooms or service areas.
  • Ensure proper handling, storage, and use of housekeeping equipment, chemicals, and operational resources.
  • Support room readiness efforts by assisting housekeepers with supply delivery and logistical needs during peak operational periods.
  • Transport lost and found items to the appropriate department in accordance with resort procedures.
  • Uphold Sand Valley’s standards for cleanliness, professionalism, and guest service.
  • Perform other duties as assigned to support the success of the Housekeeping Department.

Benefits

  • Complimentary Golf Privileges
  • Retail & Restaurant Discounts
  • Employee Meal Program
  • Uniform Allowance
  • Employee Assistance Program (EAP) – Canopy
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