Houseperson
About The Position
Reporting to the Assistant Director of Rooms, the Housekeeping Houseperson supports the housekeeping team in maintaining a clean, organized, and efficient environment. This role is essential in ensuring guest rooms and service areas are well-stocked, promptly serviced, and aligned with hotel standards. Responsibilities and essential job functions include but are not limited to the following: Provide prompt, professional, and courteous service to guests and team members Respond in a timely manner to guest requests for items such as cribs, cots, extra towels, linens, and amenities Deliver and set up requested items in guest rooms efficiently and safely Assist Room Attendants in preparing guest rooms by restocking supplies, removing linens, and supporting room turnover Ensure housekeeping storage areas, linen closets, and carts are clean, organized, and fully stocked Transport clean and soiled linens between guest floors and laundry areas Maintain cleanliness of public areas, service corridors, and back-of-house spaces as needed Follow all housekeeping policies, procedures, and service standards Report maintenance issues, safety hazards, or damaged items promptly Support deep cleaning projects and special assignments as directed Handle equipment and cleaning supplies safely and responsibly Clean guest room windows, balconies and blinds as required Assist with linen and supplies inventory
Requirements
- Previous housekeeping or hospitality experience is an asset
- Strong organizational and time management skills
- Excellent communication and teamwork abilities
- Ability to remain calm, courteous, and focused on guest needs in a fast-paced environment
- Physically capable of lifting, carrying, and moving items as required
- Dependable, flexible, and able to work independently or as part of a team
Responsibilities
- Provide prompt, professional, and courteous service to guests and team members
- Respond in a timely manner to guest requests for items such as cribs, cots, extra towels, linens, and amenities
- Deliver and set up requested items in guest rooms efficiently and safely
- Assist Room Attendants in preparing guest rooms by restocking supplies, removing linens, and supporting room turnover
- Ensure housekeeping storage areas, linen closets, and carts are clean, organized, and fully stocked
- Transport clean and soiled linens between guest floors and laundry areas
- Maintain cleanliness of public areas, service corridors, and back-of-house spaces as needed
- Follow all housekeeping policies, procedures, and service standards
- Report maintenance issues, safety hazards, or damaged items promptly
- Support deep cleaning projects and special assignments as directed
- Handle equipment and cleaning supplies safely and responsibly
- Clean guest room windows, balconies and blinds as required
- Assist with linen and supplies inventory
Benefits
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Career development opportunities with national and international promotion opportunities. The sky is your limit
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
