Houseperson

Pyramid Global Hospitality • Denver, CO

1d • Onsite

About The Position

Pyramid Global Hospitality is a company that prioritizes its employees, fostering a supportive and inclusive work environment that promotes diversity, growth, development, and wellbeing. The company offers comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays, alongside ongoing training and development. The DoubleTree Hotel by Hilton Denver, part of Pyramid Global Hospitality, provides a robust wage package, excellent benefits, a matching 401K plan, professional development, generous bonuses, and travel perks. The Houseperson, also known as a House Attendant, plays a vital role in maintaining the cleanliness of the hotel, particularly public spaces, and assisting room attendants. This position is considered the "Heart of the House," crucial for creating memorable guest experiences through attention to detail and care.

Requirements

• Neat, pleasant personality
• Time management skills
• Ability to work on feet for an extended period
• Ability to communicate effectively
• Ability to move, traverse, position self to reach corners on floors and high places
• Observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces
• Operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
• Lift, carry and position loads of at least 25lbs

Nice To Haves

• Housekeeping experience desirable

Responsibilities

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen
• Pickup clean linen and refill the par stock of linen on each floor pantry
• Deliver towels, cribs, cots and other items to the guest rooms on requests
• Perform duties of room attendant when necessary
• Refill the par stock of guest amenities and supplies on each floor pantry
• Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms
• Clean all public areas in the prescribed manner while following department standard operating procedures
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner
• Always respond in a friendly, helpful manner to guests and other team members

Benefits

• Comprehensive health insurance
• Retirement plans
• Paid time off
• On-site wellness programs
• Local discounts
• Employee rates on hotel stays
• Ongoing training and development opportunities
• Robust wage package
• Excellent benefit plans
• Matching 401K plan
• Professional development
• Generous bonuses
• Travel perks
• Opportunity to grow across a portfolio of 100 hotels representing all major brands

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed