Houseperson

Sand & SeaSanta Monica, CA

About The Position

The House Person is responsible for cleaning lobby areas, pool areas, and common areas as assigned by Director of Housekeeping and Supervisors ensuring the Shore Hotel’s established standards of cleanliness.  This position will assist the Room Attendants in breaking down the room and removing items from the rooms.  A successful person in this position must be detailed oriented and follow and complete tasks on time.

Requirements

  • Must have, as a minimum of 6 months experience, in a similar capacity in a hotel with attention to detail.
  • High school diploma.
  • Be able to work in a standing position for long periods of time (up to 5 hours).
  • Able to stoop, kneel, bend at the waist and reach on a daily basis to perform duties. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
  • Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding
  • Ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift (approximately 14-16 standard rooms).
  • Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 50 lbs.
  • Regular and on-time attendance is critical on weekends and holidays.
  • Knowledge of proper chemical handling
  • Hours occasionally exceed 40 hours per week.

Nice To Haves

  • Bilingual in English/Spanish preferred.

Responsibilities

  • Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
  • Clean assigned common rooms, pool areas, and hallways by priority.
  • Transport cast with cleaning supplies, amenities, and linens to assigned guest room and position securely.
  • Empty trash containers and recycling bins
  • Remove linens and towels from the bed when necessary
  • Clean balcony area from debris
  • Remove soil, dirt, soap build-up and hair from common room bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
  • Dust and polish all common area furniture, pictures, frames, mirrors, light bulbs and switches.
  • Remove dust, spots and smears from all doors, drapes, windows, ledges, frames, baseboards, AC unit, corners and telephones in common areas
  • Vacuum throughout common areas
  • Restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean.
  • Report any damages or maintenance problems to your supervisor.
  • Knowledgeable of hotel fire and emergency procedures
  • Adhere to Lost and Found policy including internal key control.
  • Other essential room cleaning duties as operations change in the future.
  • Assist in counting inventory
  • Stock laundry and supply closets to be replenished
  • Check under chairs and sofa for debris and remove if present.
  • Performs other incidental and related duties as required and assigned.

Benefits

  • Medical, Dental and Vision Insurance (Upon Eligibility)
  • 401(k) plan with Company Match up to 5% of Employee's Contribution)
  • Seven (7) Paid Holidays (Upon Eligibility)
  • Paid Sick Leave
  • Free Parking
  • Free Dry Cleaning (Work Attire Only)
  • Employee Assistance Program (EAP)
  • Employee Recognition Programs
  • Colleague Referral Incentive Program
  • Transportation Allowance
  • Dry cleaning services (up to 6 pieces of work clothes per week)

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

11-50 employees

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