Houseperson

Drury Hotels • Chesterfield, MO

104d

About The Position

As a Houseperson at Drury Hotels, you will perform a variety of hotel housekeeping services to maintain clean public areas inside and outside the hotel according to established standards. You will assist guests whenever possible by providing information as requested and help in all departments as needed to maintain cleanliness of the entire hotel including housekeeping, laundry, general public areas, breakfast area, meeting rooms, and maintenance. Your role will also involve stocking public areas with supplies and setting up meeting rooms for events. Ensuring an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests, and complaints with a +1 Service Attitude is essential. You will contribute to maintaining a positive work environment at all times for our diverse team and guests.

Requirements

• Ability to follow verbal and written directions.
• Thorough knowledge of cleaning procedures and cleaning supplies.
• Ability to work without direct supervision.

Responsibilities

• Perform a variety of hotel housekeeping services to maintain clean public areas inside and outside the hotel.
• Assist guests by providing information as requested.
• Help in all departments to maintain cleanliness of the hotel.
• Stock public areas with supplies.
• Set up meeting rooms for events.
• Provide courteous and friendly guest service.
• Respond promptly and efficiently to inquiries, requests, and complaints.

Benefits

• Quarterly bonuses up to $3200/year based on hotel results.
• Flexible scheduling.
• Paid time off.
• Hotel discounts and free room nights.
• Mentorship and cross-training opportunities.
• Development plans and management training.
• Medical, dental, vision, prescription, life, and disability insurance.
• Team Member Assistance Program.
• Company-matched 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation