Houseperson / Runner- HVRW
About The Position
Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD-WINNING TEAM. Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels that are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond. JOB SUMMARY Provide excellent service to hotel guest rooms in a devoted and efficient manner. Responsible for stocking housekeeping supplies for the various housekeeping functions in the hotel, clean, and maintain the guest hallways and other hotel areas as assigned. Support and service the room attendants.
Requirements
- Strong verbal and written communication skills
- Effective time management and problem-solving skills
- Proficiency in basic computer and cell phone navigation
- Ability to work well with a team and demonstrate attention to detail
- Excellent organizational skills and interpersonal abilities
- Standing/Walking: Constantly. Often for long periods.
- Crouching (Bend at knees): Frequently. Bending to vacuum and perform cleaning duties.
- Stooping (Bend at waist): Frequently
- Pushing/Pulling: Frequently. Pushing 200-pound cart.
- Lifting/Carrying: Frequently. Lifting 50 lbs.
Nice To Haves
- Previous housekeeping experience preferred, but not necessary.
Responsibilities
- delivering/carrying down and sorting linen
- special cleaning projects
- vacuuming guest corridors
- delivering guest laundry
- discarding trash from guest rooms/corridors/service landings
- room readiness
- moving furniture
- delivering glassware and other requests by supervisors or managers
- delivering guest requests and guest interaction to the Valencia standard
- Constant communication with management or supervisors
- Maintaining a safe environment, following hotel policies, or meeting industry compliance standards
- Ensure chemicals are used according to OSHA regulations and Hotel Valencia standards
- Maintain cleanliness and organization in all work areas
- Display courteous behavior with guests and team members
- Report any unsafe conditions immediately
- Ensure hotel equipment is in proper working condition
- Perform any additional duties assigned by the supervisor
Benefits
- Medical
- Dental
- Life insurance
- Paid Time Off
- Paid Community Service Days
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
