Houseperson Overnight
About The Position
The purpose of a HOUSEPERSON is to assist room attendants in preparing guest rooms. ESSENTIAL DUTIES AND RESPONSIBILITIES: Assist room attendants with stripping beds and removing used linen and towels. Deliver towels to laundry for cleaning. Deliver fresh towels and linens to room attendants for guest rooms. Deliver additional supplies to room attendants as needed and as necessary. Effectively communicate with room attendants to ensure efficient and timely cleaning of guest rooms. Vacuum hallways of guest room floors. Perform all duties in accordance with brand standards and with emphasis on meeting or exceeding guest expectations. Performs any other duties as requested by supervisor. Provides professional and courteous service at all times. Cleans and maintains all public areas, restaurants, bars, restrooms, storage areas and administrative areas. Deep cleans carpets, elevator, gym, stairwells, meeting spaces and all other public areas Cleans rooms on request. Runs supplies and service items to guestrooms as requested. Polishes metalwork and furniture. Collects soiled linens for laundering and receives and stores linen supplies in appropriate locations. Completes laundry and strips rooms if any from the day. Removes and disposes of trash. Refurnishes areas with supplies as required. Cleans outside areas including parking lot, porte cochere and other arrival areas. Attends monthly department meetings. Completes projects as determined by housekeeping manager. Walks the floors every two hours. Reports any unsafe items or issues noticed during their walk and any issues in the public areas. Performs light engineering duties on request. Including but not limited to, changing a light bulb in a guest room, changing door locks, unclogging the toilet. Salts the sidewalks, if necessary. Walks the parking lot for unregistered vehicles and report it to the night auditor on duty Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Requirements
- High school education is not required.
- Up to one month related experience or training; or equivalent combination of education and experience.
- Be able to work in a standing position for long periods of time up to 8 hours a day.
- Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision.
- Ability to exert physical effort consistent with position as per the hotel standards.
- Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs.
Responsibilities
- Assist room attendants with stripping beds and removing used linen and towels.
- Deliver towels to laundry for cleaning.
- Deliver fresh towels and linens to room attendants for guest rooms.
- Deliver additional supplies to room attendants as needed and as necessary.
- Effectively communicate with room attendants to ensure efficient and timely cleaning of guest rooms.
- Vacuum hallways of guest room floors.
- Perform all duties in accordance with brand standards and with emphasis on meeting or exceeding guest expectations.
- Performs any other duties as requested by supervisor.
- Provides professional and courteous service at all times.
- Cleans and maintains all public areas, restaurants, bars, restrooms, storage areas and administrative areas.
- Deep cleans carpets, elevator, gym, stairwells, meeting spaces and all other public areas
- Cleans rooms on request.
- Runs supplies and service items to guestrooms as requested.
- Polishes metalwork and furniture.
- Collects soiled linens for laundering and receives and stores linen supplies in appropriate locations.
- Completes laundry and strips rooms if any from the day.
- Removes and disposes of trash.
- Refurnishes areas with supplies as required.
- Cleans outside areas including parking lot, porte cochere and other arrival areas.
- Attends monthly department meetings.
- Completes projects as determined by housekeeping manager.
- Walks the floors every two hours.
- Reports any unsafe items or issues noticed during their walk and any issues in the public areas.
- Performs light engineering duties on request. Including but not limited to, changing a light bulb in a guest room, changing door locks, unclogging the toilet.
- Salts the sidewalks, if necessary.
- Walks the parking lot for unregistered vehicles and report it to the night auditor on duty
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
