Houseperson - Holiday Inn Express - Fort Lewis

InterContinental Hotels Group • Joint Base Lewis-McChord, WA

150d • $16 - $23

About The Position

The Houseperson at Holiday Inn Express - Fort Lewis assists room attendants on assigned floors by collecting dirty linens and transporting them to the laundry area, as well as delivering fresh linens to room attendant carts throughout the day. The role may also involve assisting with stripping linens from rooms and cleaning public areas. Additionally, the Houseperson is responsible for delivering and retrieving items requested by guests and housekeeping staff.

Requirements

• Basic reading, writing, and math skills.
• Some housekeeping experience preferred.
• Ability to speak English preferred.
• Ability to carry or lift items weighing up to 75 pounds and push or pull items up to 300 pounds.
• Frequently standing up and moving about the facility.
• Frequently handling objects and equipment to maintain the facility.
• Frequently bending, stooping, and kneeling.

Nice To Haves

• Communication skills are utilized a significant amount of time when interacting with guests and employees.
• Reading and writing abilities are utilized often when reading assignments and completing checklists.

Responsibilities

• Assist room attendants with heavy items such as mattresses and linens.
• Deliver linens and other supplies to room attendants.
• Remove all dirty linen from assigned Room Attendants' carts and closets and transport to laundry.
• Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
• Respond to guests' requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
• Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
• Report to supervisor needed repairs or unsafe conditions.
• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
• Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May collect newspaper and other items for recycling.
• May regularly assist with deep cleaning projects.
• May assist with other duties as assigned.

Benefits

• Paid time off
• Medical/dental/vision insurance
• 401k

What This Job Offers

• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed