Houseman - Riviera Hotel
About The Position
The Houseperson is responsible for helping the Room Attendants with stripping linen from the guest room, bringing needed amenities and/or items missing in the guest room and doing any other tasks that would ultimately provide comfort, cleanliness and safety of all guest rooms and guests. Also, the House Person is responsible for ensuring that guest request is met to satisfaction within required guidelines. Essential Functions Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms. Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays. Stocks supply on cart/bag/closet correctly in the morning and afternoon, with all necessary linens, guest supplies, and cleaning equipment. Sorts out any damaged linen or linen needing re-washing and returns them to Laundry. Cleans guest rooms daily according to operational policies and standards. Removes soiled bed and bath linens, and replaces with clean linens. Collect, clean and restock all guest room glassware, stemware, and cutlery. Deliver all dirty linen to the basement for Laundry pick up. Demonstrate teamwork by co-operating and assisting employees as needed. Perform any other duties assign by his/her manager.
Requirements
- High School diploma or equivalent required.
- At least one year of experience in a hotel or related field preferred.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be able communicate in English both verbal and written
- Must be able to work a flexible schedule AM/PM, weekends Sat/Sun and holidays .
Responsibilities
- Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms.
- Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays.
- Stocks supply on cart/bag/closet correctly in the morning and afternoon, with all necessary linens, guest supplies, and cleaning equipment.
- Sorts out any damaged linen or linen needing re-washing and returns them to Laundry.
- Cleans guest rooms daily according to operational policies and standards.
- Removes soiled bed and bath linens, and replaces with clean linens.
- Collect, clean and restock all guest room glassware, stemware, and cutlery.
- Deliver all dirty linen to the basement for Laundry pick up.
- Demonstrate teamwork by co-operating and assisting employees as needed.
- Perform any other duties assign by his/her manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
