Houseman

Churchill Downs Incorporated•Oak Grove, KY

6d•Onsite

About The Position

Oak Grove Racing, Gaming & Hotel (the “Property”) is a gaming facility in a high traffic area in the heart of Oak Grove, Kentucky, and across the street from a large Army post, Ft. Campbell. The Property is 10 miles from Clarksville, TN and less than 60 miles northwest of downtown Nashville, TN. The Houseman is responsible for ensuring that all hotel floors/areas are cleaned and prepared for our guest’s experience at the property. Daily duties are assigned and it is the responsibility of the team member to ensure that all cleaning and organizing of the Hotel are completed as assigned.

Requirements

Ability to work in a fast paced environment and interact with internal departments.
Understand and represent Oak Grove’s image and reputation both at work and at external functions.
Maintaining a professional working relationship among other team members.
Oral and written communication skills.
Ability to maintain high levels of confidentiality and integrity.
Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused
High School Diploma or equivalent.
Previous housekeeping experience preferred.
Must be able to multi-task and take direction.
Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals.
Able to obtain and maintain a valid Kentucky gaming/racing license

Responsibilities

Empties all trash receptacles on all guest floors.
Sweeps stairways and landings; cleans railings and washes all EXIT doors.
Washes windows inside the hotel on all floors as per schedule.
Cleans elevators, tracks, chrome, and stainless steel.
Spot-cleans walls and doors; removes cobwebs; cleans fire extinguishers.
Wipes baseboards, railings, phones, walls, and vending areas.
Vacuums all public area rugs and public space corridors and shampoos carpets.
Polishes/cleans lobby floor as per schedule.
Checks to make sure all storage areas and linen rooms in a clean and satisfactory condition, as well as, stocked with needed items.
Assists with guest requests including but not limited to special requests.
Report any problems immediately to Housekeeping Supervisor or Guest Relations Manager.
Ensure any lost and found items are turned in to be logged.
Maintain a clean and organized work area.
Interact with guests on occasion while performing daily duties.
Promotes outstanding customer relations.
Other duties and special projects as assigned.