Houseman

Marriott

About The Position

Responsible for cleaning the public area and assisting the room attendants General Hospitality Job Functions: -Maintain the Resort’s customer service standards and uphold the mission statement through the strict follow up of the hospitality rules -Maintain and abide to time clock rules, report to work area on time -Keep high grooming standard at all times and keep work area clean and organized -Wear, maintain and follow uniform standards at all times -Must become familiar and proficient in all aspects of the property, departments, locations, hours of operations, rooms, activities, etc. respond to guests accurately -Use guest etiquette at all times -Follow proper handling procedures of inquiries/requests and complaints standards and maintain the guest satisfaction at all times -Use proper telephone etiquette and answering techniques when answering the telephone -Anticipate guest’s needs, respond promptly and acknowledge all guests at all times -Maintain positive guest relations at all times -Follow proper emergency and safety procedures at all times -Assist all disabled guests, catering to their special needs as much as possible At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Requirements

Min. EPB education
Able to communicate in English and Spanish
Strong physical condition
Pleasant personality
Team player
Attention to detail

Responsibilities

Sweeps and mops on a daily basis guest corridors in the assigned area
Sweeps and mops on a daily basis or as needed the Lobby area when assigned
Carries all sheets to the laundry
Takes out trash out of the maid carts and brings them to the designated area
Assists the laundry attendant with washing and drying of all Resort laundry items on request
Carries laundry carts to linen rooms
Re-stocks maid carts with clean linen
Any other reasonable duties as required
Performs other similar or related duties as necessary