Houseman at the Hilton Hotel
About The Position
At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here. Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company. POSITION PROFILE Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards. Uphold all safety and security rules and regulations to ensure guest satisfaction.
Requirements
- High school diploma or equivalent experience.
- No formal experience required for the position.
- Constantly pushing loaded supply cart from room to room, carrying tote tray with replacement amenities from department to assigned floor, arranging drapery and replacement linen, carrying dirty linen to laundry chute, operating vacuum.
- Communicate information, respond to question, and provide directions and hotel services to guests, vendors, staff member and management.
- Physical stamina to stand, walk, bend,and lift objects weighing up to 50 lbs
- Be able to push and pull carts
- Good vision for detailed inspection
- Manual dexterity for handling equipment and machinery in a hot, humid, and noisy environment where chemicals are.
Responsibilities
- Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty receptacles, remove trash and/or linens and note any areas that need immediate cleaning.
- Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service and vending areas, stairwells, etc.
- Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
- Aid section housekeepers as needed I.e. bed boards, roll-aways, additional linen, etc.
- Fulfill guest requests and handle guest problems/complaints as they may arise to achieve customer satisfaction.
- Report any missing articles, damages or mechanical problems to the Supervisor.
- Turn in all articles left in guest rooms to the Supervisor to log in Lost and Found.
- Secure and maintains custody of equipment, keys and supplies at all times to protect and preserve hotel property.
- Perform other duties as assigned, requested or deemed necessary by management.
- Maintains a friendly, cheerful and courteous demeanor always.
Benefits
- Competitive Salary
- Daily Pay!
- Team Member Hotel Discount Program
- Uniforms Provided for most positions
- Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
- Paid PTO
- 401k with employer match
- Team Member Awards and Recognition programs throughout the year
- Food and Beverage Discounts
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
