Housekeeping

Resolute Road Hospitality•Goodlettsville, TN

4d•Onsite

About The Position

Be Part of Something New – Join the Opening Team at Tru by Hilton Goodlettsville, TN! We're excited to bring a fresh and energetic hotel experience to Goodlettsville with the grand opening of the brand-new Tru by Hilton. As we prepare to open our doors, we’re looking for passionate, service-focused individuals to join our team and help shape the guest experience from day one. SUMMARY Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead. OVERVIEW Assure the private and public spaces are consistently maintained and brand standards are up kept.

Requirements

Knowledge of housekeeping and laundry operations and procedures
Knowledge of proper use and storage of cleaning chemicals
General knowledge of equipment such as vacuums, commercial washers and dryers
Able to understand and speak some of the English language
Able to prioritize work assignments
Demonstrate genuine care for customers and employees
Able to work in fast paced environment
High school graduate or GED preferred.

Nice To Haves

Previous hospitality housekeeping experience preferred.

Responsibilities

Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies
Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash
Change and replenish bed linens, towels and other guest amenities, as needed
Clean other designated areas when assigned, including, but not limited to restrooms, public areas, offices, and meeting rooms
Ensure all hotel property is in working order; report missing articles, damage, or mechanical problems to management or supervisor, as necessary
Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction
Turn in and log all guest property left in room or other public space
Attend pre-shift meetings to learn assignments and the day’s tasks
Perform deep cleaning tasks, as needed (for example flip mattresses, move furniture)
Perform guest turn down service, as needed
Follow Company policies and procedures
Other duties as assigned by supervisor or management
Ensure all rooms/assigned tasked are completed with the allotted MPR’s