Housekeeping

Resolute Road Hospitality•Bend, OR

just now•Onsite

About The Position

The Hilton Garden Inn located in Bend Oregon is looking to add to our hospitality family! This hotel is located in the beautiful Old Mill District and just minutes away from thriving restaurants, shops, and trails. If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career! SUMMARY Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead. OVERVIEW Assure the private and public spaces are consistently maintained and brand standards are up kept. ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily in accordance with brand standards/company policy. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Knowledge of housekeeping and laundry operations and procedures
Knowledge of proper use and storage of cleaning chemicals
General knowledge of equipment such as vacuums, commercial washers and dryers
Able to understand and speak some of the English language
Able to prioritize work assignments
Demonstrate genuine care for customers and employees
Able to work in fast paced environment
High school graduate or GED preferred.
Previous hospitality housekeeping experience preferred.
Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems.
Most work will be performed by standing & walking, up to the complete 8-hour shift or more, if overtime is required.
At times, may need to sit or walk for extended periods of time.
Finger dexterity required.
Grasping, writing, repetitive motions, crouching, kneeling, reaching above shoulders, and climbing a ladder may be required occasionally.
Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Talking and hearing continuously in the process of communicating with guests and employees.
Employee may be subjected to moderate to loud noise levels from time to time, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals.
Must be able to lift up to 40 pounds frequently, up to 50 pounds occasionally.
Housekeepers will be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays.
Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Housekeeper is unable to meet these requirements, he/she will be subject to disciplinary action based on franchisee operating policies, up to and including termination of employment.
Resolute Road Hospitality utilizes E-Verify for all employment authorization verification.
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Responsibilities

Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies
Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash
Change and replenish bed linens, towels and other guest amenities, as needed
Clean other designated areas when assigned, including, but not limited to restrooms, public areas, offices, and meeting rooms
Ensure all hotel property is in working order; report missing articles, damage, or mechanical problems to management or supervisor, as necessary
Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction
Turn in and log all guest property left in room or other public space
Attend pre-shift meetings to learn assignments and the day’s tasks
Perform deep cleaning tasks, as needed (for example flip mattresses, move furniture)
Perform guest turn down service, as needed
Follow Company policies and procedures
Other duties as assigned by supervisor or management
Ensure all rooms/assigned tasked are completed with the allotted MPR’s