Housekeeping Valet

Sandy Lane Hotel•Saint James, MO

37d

About The Position

Sandy Lane, a AAA Five (5) Diamond, Forbes Five Star exclusive resort and member of the Leading Hotels of the World is seeking to recruit a Valet in our Accommodation Services Department. Role This person will be responsible for ensuring that services such as guest laundry, luggage packing and unpacking, shoe shining and pressing are carried out for guest in a timely and professional manner.

Requirements

A secondary level education is required the ability to read, write and speaking proficiently in English and a basic knowledge of Mathematics is necessary
Guest service skills, ability to be self-motivated, converse with guests and be a quick thinker
Knowledge of Microsoft Office – Word, Excel
Ability to work on Property Management System and HOTSOS
Ability to lift 50 pounds, work in a fast pace environment and be flexible
The successful candidate must in excellent physical condition to perform extensive walking, bending and stretching and be able to handle pressure calmly and professionally in a busy environment.

Nice To Haves

One year’s experience in a similar position will be an asset

Responsibilities

Maintains work area, Housekeeping and surrounding areas tidy and clean
Collects and returns Valet items from/to the guest
Records and communicates pertinent information to the rest of the team
Conducts quality checks on guest’s garments and/or personal items
Pack/Unpack luggage
Provides complementary shoeshine and pressing service
Ensures Mobile Packs are packed for champions with chemicals, cleaning tools etc.
Ensure all on call items are in stock
Handles postage to guest if necessary and assists with other Housekeeping functions
Place orders as required and follows through to ensure task is completed
Assist with room moving guest rooms
Conduct periodic checks of pantries to ensure guest supplies are always in stock; if not place orders - guest supplies, guest accessories etc.
Assist in other Housekeeping functions
Ability to work on Property Management System, HOTSOS and Lost and Found software
Handle lost and found - recording and updating