Idlewild and SoakZone: Housekeeping Team Member

Herschend • Ligonier, PA

2d • Onsite

About The Position

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. Do you love working outside and engaging with people? Do you have an eye for detail and take pride in your ability to tidy up a space? The Housekeeping Team Members is dedicated to keeping each location’s public areas clean and presentable at all times. We are currently looking for a: Idlewild and SoakZone: Housekeeping Team Member

Requirements

• Must be at least 18 years of age to comply with Pennsylvania Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from work for your scheduled shift
• Must possess a valid driver’s license and a good driving record
• Ability to safely and efficiently operate motorized vehicles and equipment
• Ability to comply with all uniform policies
• Must possess strong attention to detail and desire to keep park clean and presentable
• Ability to safely and properly use a variety of cleaning equipment, including brooms, mops, and chemicals
• Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to follow direction, multi-task, and work as part of a team as well as independently
• Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time
• Ability to remain on feet for majority of the workday
• Ability to carry, push, pull, lift, and hold objects weighing 50 pounds or more
• Ability to consistently use hands to grasp, control, move objects/tools
• Ability to read, write, and speak fluent English

Nice To Haves

• Spanish or other bilingual language skills are a plus.

Responsibilities

• Maintain the cleanliness of the park in both outdoor areas. This role has a focused responsibility of maintaining, stocking, and cleaning restrooms around the park.
• Execute cleaning tasks as outlined in training and Standard Operating Procedures
• Complete regular and rotating weekly cleaning tasks as assigned during shift periods
• Diligently clean and disinfect public areas including, but not limited to, outdoor park areas and walkways, restrooms, food stands, employee dining facilities, ride areas, and lockers
• Provide exceptional guest service by assisting guests with their questions or issues
• Ensure the park pathways are litter free
• Return food trays to food stands and maintain clean condiment and food line areas
• Ensure trash receptacles are clean and free of spills visually and are emptied on a regular basis
• Check toilet paper, soap dispensers, in restrooms and replace supplies
• Sweep, mop and/or scrub interior floors
• Perform basic maintenance duties (e.g. unclogging the toilet or changing light bulbs)
• Accurately and promptly report maintenance problems to proper authorities
• Ensure all areas of the park including eating areas, benches, and flowerbeds are clean and free of debris
• Properly handle, label, and store cleaning chemicals and supplies
• Protect guests' belongings, deliver lost and found items immediately
• Proactively monitor the park for safety hazards (e.g. wet floors, tripping hazards, etc.)
• Maintain records on all work completed and safety inspections
• All other duties and special projects assigned by leadership

Benefits

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Idlewild and SoakZone, Kennywood, and Sandcastle on your days off, as well as free tickets for your family & friends!
• Exclusive employee events throughout the season

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed