Housekeeping - Team Lead - $1,500 Sign-On Bonus

The Garlands of Barrington•Barrington, IL

9d•$21 - $21

About The Position

The Garlands is currently offering a $1500 Sign-on Bonus for Full-time Team Lead Housekeeper! Benefits for Employees (working 30 hours + per week) Paid time off Paid holidays 401k (with match) Medical, dental and vision insurance Short and long-term disability Life insurance Benefits for All Employees (Full-time and Part-time) Heated, underground parking Upscale employee break room Employee referral awards Employee Assistance Program Uniforms provided Role Definition: The Team Lead is at the forefront of maintaining the highest level of quality housekeeping for the comfort and pleasure of Members, their guests and visitors. The Team Lead supports the Director of Housekeeping in all aspects of maintaining a clean and safe environment, quality laundry service and team member training while building trusted and valued relationships with Members and providing additional services that meet and exceed their expectations.

Requirements

Must have at least two years’ experience in a healthcare or hospitality setting.
Must be detail-oriented and possess a commitment to higher standards.
Must be proactive, with the ability to take initiative, be solutions-oriented and adaptable to operational changes with minimal supervision.
Must be well organized with the ability to handle a variety of responsibilities and changing priorities, while maintaining an upbeat, customer service focus.
Must be a team-oriented individual who enjoys working collaboratively with others, creating a positive and uplifting environment, and communicating effectively at all levels.
Communication should be strong verbally and written with the ability to interact effectively and professionally with guests and colleagues. Bilingual - Spanish speaking preferred.
Must be a flexible, highly customer service and people-oriented individual who demonstrates compassion, patience and understanding and is willing to do whatever it takes to provide the highest level of service.
Must be able to demonstrate an understanding and appropriate application of cleaning chemicals, tools and equipment.
Should be proficient in Microsoft Word, Excel and housekeeping management systems.
Must be able to work a flexible schedule, including weekends and holidays.
Takes pride in personal appearance and professional demeanor.
Must be able to stand, stoop and walk continuously.
Must be able to lift up to 25 lbs. and maneuver a bucket with water for a supply cart.
Must be able to push and/or pull wheeled carts and equipment weighing up to 100 lbs.
Must be able to hold a large garbage bag on a supply cart.
Must be able to move arms and hands from side to side, and up and down to clean furniture, counters, and toilets, etc.
Must be able to shift mop from side to side and get on hands and knees to clean.

Nice To Haves

Bilingual - Spanish speaking preferred.

Responsibilities

Ensures that public areas (e.g., lobby, hallways, theatre, conference room, bar, hotel suites, models, seating areas and offices, etc.) used by Members are cleaned and professionally maintained by daily inspecting the areas and at least weekly inspecting member’s homes.
Assist the Director of Housekeeping with daily assignments and projects. In the absence of the Director of Housekeeping, responsible for scheduling and assigning tasks to Housekeepers and Floor Technicians.
Schedule and inspect all deep cleanings and follow up with the Director as it relates to any concerns. Maintain deep cleaning records. Assist in residential deep cleaning as needed.
Train new and existing Team Members on the job duties (hands on cleaning tasks and procedures). Maintain training log as prepared by Director
Assist Director of Housekeeping with inventory of cleaning supplies, linens and equipment.
Inspect housekeeping carts and make sure Team Members are using only what is needed for the job and only what is allowed is kept on the carts. Fill in and replenish supplies for Team Members as advised by Director.
Assist Director of Housekeeping in inspecting the empty apartments and maintaining signed records.
Assist in cleaning and preparation of vacant apartments for occupancy.
Ensure seamless communication and collaboration with other departments including Member Services, Food & Beverage, Sales, Garlands Home Care and Administration to provide the highest level of service.
Assist with the oversight of laundry services and operating equipment as needed.
Assist Director of Housekeeping in training and orientation of all new Team Members.
Assist Director of Housekeeping in inspecting all campus areas, Members’ homes and Prairieview rooms.
In absence of the Director of Housekeeping, meet with new Members, assign schedules to Team Members.
In the absence of the Director of Housekeeping, monitor and coordinate the work of the housekeeping department.
Assist Director of Housekeeping in ensuring all new move-in residences are thoroughly cleaned prior to Member move-in.
Complete inventory of all supplies as needed or required from the Director of Housekeeping.
Complete inventory of guest suite’s linen and supplies.
Complete inspection of Prairieview residences and common areas.