Housekeeping Supervisor

Horseshoe Bay Resort • Wade Hampton, SC

6d

About The Position

At Crescent Hotels & Resorts, we are a team of hospitality professionals that
are deeply connected to & proud of the exceptional experiences we provide for
our guests. More than that, we know our Associates are the shining stars of what
we do!

We understand what it takes to be a part of something great. We will encourage
you to bring your true self to work every day, we will celebrate you and we will
cheer you on as you shine bright in your career journey. Whether it be our
health & wellness programs, best in class learning and development or our travel
discounts that ‘feed your inner explorer’, we work hard to create and deliver on
what YOU need.  We are ready for you to start your journey with us where You
Belong. We Care. Shine Bright.

We are looking for our next great team member to join us on our Culinary team.
We are committed to providing you with:

Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you &
your family members

Here is what you will be doing daily at the Hilton Greenville:

JOB OVERVIEW: Supervise the operations of the housekeeping staff promoting a
safe environment and quality service to achieve maximum guest satisfaction,
protection of assets and minimal expenses.

Requirements

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs.
• Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, housepersons, and inspectors to complete their individual tasks if situation demands.

Responsibilities

• Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns and problems to ensure guest satisfaction.
• Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees