Housekeeping Supervisor

KW Property Management Careers•Miami, FL

About The Position

The Housekeeping Supervisor will be in charge of supervising all housekeeping team members and is responsible for maintaining the clean and neat appearance of all assigned areas. In addition, the team member is the key liaison between housekeeping team and the property's Operations Manager/Property Manager. Teamwork is expected and required at all times. The requirements listed below are representative of the knowledge, skill, and/or ability required for this position; however, this description and quantity of duties is subject to change at any time by the Operations Manager. Job Complexity & Critical Skills As a key employee liaison between the client and KWPM services & internal support staff, the Housekeeping Supervisor must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key. The position is fundamental to the operational functions of the Property and as such requires established organizational skills, with attention to detail and solid time management, and good interpersonal skills.

Requirements

Prior experience in a related position.
Minimum 3 years’ experience working in the role of housekeeper, janitor, or porter for a residential building.
At least one-year experience in managing and supervising a housekeeping department.
Knowledge of cleaning and sanitation products and how to properly use them.
Ability to use standard cleaning equipment within a residential building; vacuum cleaner, floor polisher, cleaning cart, etc.
Must have the ability to react and address all emergencies in a timely manner.
Effective written and verbal communication skills.

Responsibilities

Supervise and assign tasks to the housekeeping staff.
Order, maintain, and keep full stock of housekeeping supplies needed to complete work.
Maintain all work and common areas clean and free from debris.
Supervise trash pickup of all common areas and property.
Report deficiencies and repair needs around the property as observed.
Clean hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, common rooms (party room, children’s play room, fitness center) and other work areas so that health standards are met.
Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers.
Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
Carry toilet items, and cleaning supplies, using wheeled carts.
Sweep, scrub, wax, and/or polish floors, using brooms, mops, and/or powered scrubbing and waxing machines.
Dust and polish furniture and equipment.
Keep storage areas and carts well stocked, clean, and tidy.
Remove debris from driveways, garages, and swimming pool areas.
Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
Report any and all maintenance items that include, but is not limited to, burned out lights, leaks, broken equipment to the Building Maintenance Department.
Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
Dust window blinds.
Observe all State, Federal and Company safety standards/precautions while performing task in order to maintain a safe work environment.
Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors.
Prepare rooms for meetings, and arrange decorations, and furniture for social or business functions.
Observe all State, Federal and Company safety standards/precautions while performing task in order to maintain a safe work environment.
Properly utilize new equipment and follow safety procedures prior to using this equipment.
Respond to emergency maintenance requests as required.