Housekeeping Supervisor
About The Position
The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as for assuming all Housekeeping Manager functions in his/her absence. Approach all encounters with guests and employees in a friendly, service oriented manner. Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working. Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations. Inspect staff's work performance within assigned section on a daily basis to assure that standards and productivity levels are being met and maintained. In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office. Oversee the organized closing of the floors at the end of the day, ensuring the Room Attendants’ carts are clean and restocked with linen only. Ensure records of daily assignments are completed, signed off on and turned into the Housekeeping Office on time. Maintain key control system. Supervise all staff in Laundry and Housekeeping, holding them accountable and responsible for their work performance. Submit proper documentation regarding poor work performance, misconduct, excessive absenteeism, lateness and improper attire. Handle items for "Lost and Found" according to the standards. Be familiar with all Avion Hospitality policies and House Rules. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.
Responsibilities
- Administering and coordinating housekeeping functions
- Assuming all Housekeeping Manager functions in his/her absence
- Approach all encounters with guests and employees in a friendly, service oriented manner
- Maintain regular attendance in compliance with Avion Hospitality standards
- Maintain high standards of personal appearance and grooming
- Comply at all times with Avion Hospitality standards and regulations
- Inspect staff's work performance within assigned section on a daily basis
- Inspect all V.I.P. rooms and report their availability to the Front Office
- Oversee the organized closing of the floors at the end of the day
- Ensure records of daily assignments are completed, signed off on and turned into the Housekeeping Office on time
- Maintain key control system
- Supervise all staff in Laundry and Housekeeping
- Submit proper documentation regarding poor work performance, misconduct, excessive absenteeism, lateness and improper attire
- Handle items for "Lost and Found" according to the standards
- Be familiar with all Avion Hospitality policies and House Rules
- Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
