Housekeeping Supervisor

HRI Hospitality•Pelham, AL

28d

About The Position

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! Job Summary: Responsible for the organization of cleanliness and maintenance on property. This role involves active participation in housekeeping operations to ensure the property meets brand and company standards.

Requirements

Education: High school graduate or equivalent.
Experience: 3 years of previous housekeeping management or related experience.
Leadership: Ability to directly supervise a team of 20+ people. Skilled in motivating staff and maintaining a cohesive team.
Communication: Competent in written and verbal English communication. Must be able to hear and understand English in a professional setting.
Physical Demands: Must be able to sit, stand, and walk for long periods of time.
Technical/Mental Skills: Computer knowledge. Ability to handle pressure situations and exercise good judgment.
Basic knowledge of laundry operations.

Responsibilities

Shift Coordination & Scheduling: Manage Housekeeping teams to efficiently complete daily departmental objectives.
Assign daily work tasks to Room Attendants, Housepersons, and Laundry staff.
Assist the GM in monitoring team productivity to align with labor cost goals.
Inventory & Ordering: Conduct regular physical counts of linens, supplies, and equipment.
Identify specific furnishing and product needs and provide feedback/order requests to management.
Ensure quality control and proper care of all inventory to minimize waste.
Quality Assurance: Actively participate in all operations, including room cleaning, inspections, deep cleaning, and laundry.
Inspect grooming and conduct standards for all housekeeping associates.
Maintain high standards for all managed product types through superior cleaning techniques.
Safety & Maintenance: Ensure compliance with safety programs, identifying and correcting hazardous conditions immediately.
Work closely with Engineering by completing work orders for repairs and reporting guest concerns.