Housekeeping Supervisor

High Spirits Hospitality•Greenville, SC

12d•$18 - $20

About The Position

About Us High Spirits Hospitality is the parent company to Liquid Catering, Events at Judson Mill, The 405, Bravo1 Protection, and High Spirits Events. What started as a small bartending company in our owner's garage in 2011 has grown into a thriving business with 40 full-time employees and 100+ part-time employees providing services for over 1,000 events a year. We are driven with the vision of providing exceptional customer service to our clients, as well as embracing a REMARKABLE team culture for our employees. Our Values: We are... R adically Inclusive E mbracing Individuality M aking Life Fun A ctive Learners R esponsible Citizens K eepin' It Real A head of the Curve B old L eading with Heart E xceeding Expectations Everyday We are looking for a full-time Housekeeping Supervisor . We have three event spaces, two offices, a warehouse, and two Airbnb apartments that need daily and weekly cleaning. Ideal hours would be Thursday-Monday, although you could take periodic weekends off and work short Sundays as needed.

Requirements

Be on time for work each day as scheduled.
Attend and be well-prepared for all event shifts, staff meetings, training, and retreats.
Manage and prioritize incoming tasks and requests from the CEO and senior team members.
Must be able to complete tasks on time and efficiently.
Own a cell phone with text, voice, and data plan that can be used for work purposes.
Must use company technology tools appropriately.
Provide exceptional customer service to our clients and guests.
Must be able to think critically and problem solve, sometimes in very high stress situations.
Demonstrate excellent organizational and verbal and written communication skills.
Come to work with a positive attitude, ready to work hard and be a supportive team member.
Demonstrate exceptional leadership and delegation skills.
Be familiar with all policies, products, and services offered by our company.
Must have a vehicle and be able to drive between locations.
Continue to foster the company culture of High Spirits Hospitality by being an active, passionate member of the operations and event teams.
Must be able to lift and move 50 lbs. without assistance.
Must be able to lift 20 lbs. overhead.
Must have the stamina to work 8 hour shifts on your feet.
Must own a vehicle and be able to drive it to work (have to drive between locations).
Must have a valid driver’s license with a clean driving history (will have to drive company vehicles)
Must own a cell phone with a data plan.
Must be at least 21 years of age.
Must be available most Saturdays and some Sundays.
Must be able to speak, read, and write English.
Must have a clean criminal history.
Must be willing to comply with our Workplace Wellness Policy.

Responsibilities

Supervise and direct housekeeping staff to ensure all facilities are clean, maintained, and prepared to exceed client and guest expectations.
Compile housekeeping staff schedules and task lists.
Ensure cleaning of rooms, hallways, restrooms, parking areas, offices, outdoor, and common areas is completed according to established checklists, schedules, and quality standards.
Ensure event venue spaces are prepared and housekeeping products are stocked for events.
Manage laundry operations, including scheduling, quality control, and proper handling of washing, drying, pressing, and folding of towels and tablecloths.
Supervise dish room operations, ensuring dishes are properly washed, dried, polished, sorted, and stored.
Monitor housekeeping inventory levels and communicate purchasing needs for cleaning supplies, linens, and equipment in a timely manner.
Conduct inspections of completed work and address deficiencies through coaching, retraining, or corrective action.
Oversee Airbnb apartment turnovers to ensure all units meet cleanliness and presentation standards within strict timeframes (11:00 AM–3:00 PM).
Coordinate event setup and breakdown according to approved floor plans, including proper placement of tables, chairs, linens, and equipment.
Provide hands-on support as needed, including managing work that involves stairs.
Coordinate daily work assignments, prioritize time-sensitive tasks, and adjust staffing as needed to meet operational demands.
Train new team members on cleaning procedures, safety protocols, and quality standards.
Foster a culture of accountability, efficiency, and attention to detail across the housekeeping team.