Housekeeping Supervisor
About The Position
TownePlace Suites by Marriott Buffalo Airport is seeking a Housekeeping Supervisor to join their housekeeping team! A Housekeeping Supervisor, oversees and supervises cleaning personnel and inspects hotel guest rooms, bathrooms, corridors and lobbies by performing the following duties. Responsible assisting the Executive Housekeeper with the overall cleanliness of the hotel including rooms and public areas. Maintains cleanliness standards for both guest rooms and public areas and inspects them to ensure that standards are met. Records inspection results and notifies cleaning personnel of inadequacies. Trains or re-trains staff on proper housekeeping procedures when needed. In absence of Executive Housekeeper is responsible for the housekeeping department supervision. Supervises employees in housekeeping department. Carries out supervisory responsibilities in accordance with the organizations' policies and applicable laws. Supervisory responsibilities include interviewing, hiring, training employees, appraising performance, rewarding and disciplining employees; planning, assigning, directing work, addressing complaints and resolving problems Cleans rooms and public areas as assigned by Executive Housekeeper. Working typical shifts that include weekends and holidays when required.
Requirements
- Previous experience in a hotel setting or open to training.
- Excellent customer service skills.
- Able to work alone or as part of a team.
- Ability to work on feet for extended periods.
- Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs.
- And most importantly an engaging personality.
Nice To Haves
- One year previous housekeeping experience is a plus.
Responsibilities
- Oversees and supervises cleaning personnel
- Inspects hotel guest rooms, bathrooms, corridors and lobbies
- Assists the Executive Housekeeper with the overall cleanliness of the hotel including rooms and public areas
- Maintains cleanliness standards for both guest rooms and public areas and inspects them to ensure that standards are met
- Records inspection results and notifies cleaning personnel of inadequacies
- Trains or re-trains staff on proper housekeeping procedures when needed
- In absence of Executive Housekeeper is responsible for the housekeeping department supervision
- Supervises employees in housekeeping department
- Carries out supervisory responsibilities in accordance with the organizations' policies and applicable laws
- Supervisory responsibilities include interviewing, hiring, training employees, appraising performance, rewarding and disciplining employees; planning, assigning, directing work, addressing complaints and resolving problems
- Cleans rooms and public areas as assigned by Executive Housekeeper
- Working typical shifts that include weekends and holidays when required.
Benefits
- Paid Weekly (Every Friday!)
- Medical, Dental & Vision Insurance
- Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
- Paid Vacation and Sick Time
- Paid Holidays
- Tuition Reimbursement
- Flexible Spending Account
- Company Paid Life Insurance
- Company Paid Short-Term Disability Insurance
- Long-Term Disability Insurance
- Employee Assistance Program
- Hotel Discounts - for You, Your Friends and Family
- Monthly Employee Appreciation Activities & Events
- Learning and Development Opportunities
- Employee Referral Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Accommodation
Education Level
No Education Listed
