Houskeeping Supervisor

Choice Hotels International • Town of Leon, WI

1d

About The Position

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. The Housekeeping Supervisor is responsible for inspecting and/or assisting with cleaning all guest rooms, assisting all department employees to ensure timely completion of work, and maintaining a positive work environment. Will follow and reinforce Radisson cleanliness standards to ensure 100% Guest Satisfaction. SHIFT: Full Time; Hours will vary between 7am - 6:30pm, 5 shifts per week WHAT WE OFFER: Our quirky group offers a break from the repetition, with no two days that are ever the same. 1st Day Employee Hotel Discount Rate Friends and Family Hotel Discount Rate Free Daily Meal 1st of the Month following 30 days: Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, and so much more! 401(k) Retirement Plan 90 Days: Paid Vacation and Sick Time 8 Paid Holidays Paid Bereavement 1 Year: Paid Floating Holidays

Requirements

• Minimum one year in a supervisory or management housekeeping position required
• Able to collaborate effectively with other hotel employees and managers to ensure teamwork
• Ability to communicate effectively
• Strong organizational skills, critical thinking skills, problem solver
• Able to work a variable schedule
• Follows instructions and communicates effectively
• Operating Systems experience with Opera

Responsibilities

• Ensure all operational and safety procedures are properly followed; inspects and approves employee work performance
• Demonstrate leadership and provides training for all housekeeping employees
• Meets goals and expectations as it relates to the overall department and hotel operations
• Establish schedules, work assignments and supervises payroll related items
• Assists with managing the day-to-day operations of the housekeeping, public space and laundry areas for assigned shifts.
• Ensures that the rooms and public space areas are spotless and continually restocked and straightened
• Tracks the inventory, purchasing and disbursement for all linens, cleaning supplies, customer room and restroom supplies, laundry supplies, etc.
• Develops and implements strategies and practices which support employee engagement
• Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
• Assists with the cleaning of rooms, and other duties as needed
• Performs all shift checklist responsibilities & reporting requirements
• Be familiar with hotel, departments, hours of operation and services of the hotel
• Answer basic Housekeeping related questions

Benefits

• 1st Day Employee Hotel Discount Rate
• Friends and Family Hotel Discount Rate
• Free Daily Meal
• Full benefits package to our full-time employees, including health, dental, vision, short & long term disability
• 401(k) Retirement Plan
• Paid Vacation and Sick Time
• 8 Paid Holidays
• Paid Bereavement
• Paid Floating Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed