Housekeeping Supervisor - Hilton Anatole

Hilton•Dallas, TX

About The Position

The Hilton Anatole is looking to welcome a Group Reservations Coordinator to join the team! This person will be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Requirements

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
Quality
Productivity
Dependability
Customer Focus
Adaptability

Responsibilities

Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
Assess inventory of, assign for cleaning and inspect rooms
Verify and report status and/or discrepancies of rooms
Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories
Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
Perform Room Attendant and/or Houseperson duties, as needed
Assist in performance evaluations of Room Attendants and Housepersons, as needed
Respond to special guest requests in a timely, friendly and efficient manner

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs