Housekeeping Supervisor

Commonwealth Hotels•Gulfport, MS

About The Position

Join Our Team at the Residence Inn by Marriott Gulfport Biloxi Airport! The Residence Inn by Marriott Gulfport Biloxi Airport, a Hotel Housekeeping Room Inspector or Hotel Housekeeping Supervisor! About Us: The Residence Inn by Marriott Gulfport Biloxi Airport offers a rewarding experience with numerous benefits. Its prime location near the Gulfport Biloxi Airport makes it a popular choice for business and leisure travelers, ensuring a dynamic and fast-paced work environment. As part of the Marriott and Commonwealth Hotels organization, employees gain access to extensive training programs, career advancement opportunities, and valuable benefits, including competitive pay, travel discounts, healthcare, and retirement plans for eligible team members. The Residence Inn’s extended-stay concept fosters a welcoming atmosphere, allowing staff to build meaningful connections with long-term guests, enhancing job satisfaction. Why This Role? Working as a Hotel Housekeeping Rooms Inspector or Hotel Housekeeping Supervisor at the Residence Inn by Marriott Gulfport Biloxi Airport offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing opportunities for growth. Associates enjoy working in a vibrant atmosphere with diverse guests and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience. What’s In It for You? Comprehensive Benefits: Medical, Dental, and Vision Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts Time Off: Vacation, Personal Days, and Holiday Pay Exclusive Discounts: Hotel, food, and beverage savings for personal travel Professional Growth: Online training courses Additional Support: Employee Assistance Program, jury duty leaves, bereavement leave, and more

Requirements

High school diploma or equivalent
Demonstrated experience with a strong focus on guest satisfaction.
Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
Excellent skills for engaging with guests and collaborating with team members seamlessly.
Applicants should have the flexibility to work weekends & holidays

Responsibilities

Conducting detailed inspections of guest rooms and public areas to ensure cleanliness, proper setup, and adherence to hotel standards.
Checking for missing or damaged items, including linens, furniture, and amenities.
Verifying that housekeeping staff follow proper cleaning procedures and meet sanitation guidelines.
Assisting in training and coaching housekeeping staff to maintain quality standards.
Providing constructive feedback to room attendants and addressing any deficiencies.
Ensuring that housekeepers complete their tasks efficiently and on time.
Responding to guest requests and complaints related to room cleanliness or housekeeping services.
Ensuring that VIP and special request rooms are properly prepared.
Assisting with room inspections before guest check-ins to uphold a high level of service.
Monitoring the use of linens, cleaning products, and guest amenities to prevent shortages.
Coordinating with housekeeping supervisors to ensure proper stocking and distribution of supplies.
Ensuring adherence to hotel policies, health, and safety regulations.
Reporting maintenance issues such as plumbing, electrical, or HVAC problems to the engineering department.
Making sure all housekeeping equipment is properly maintained and stored.
Completing inspection reports and logging any housekeeping issues.
Assisting in scheduling staff shifts and assigning cleaning tasks.
Collaborating with the front desk and maintenance team to ensure smooth room turnover.