Housekeeping Supervisor

Discovery Land Company•Austin, TX

36d•Onsite

About The Position

Driftwood Golf and Ranch Club is seeking a Housekeeping Supervisor to join the Housekeeping Department. The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations and ensuring a clean, orderly, and welcoming environment throughout the clubhouse, amenities, and private residential homes. This leadership role ensures that all facilities consistently exceed the expectations of members and guests while upholding the highest standards of cleanliness, sanitation, and service excellence. In this role, you will be instrumental in delivering the Discovery Land Company experience for our members and fellow employees.

Requirements

Bilingual (English required; Spanish required).
Previous supervisory or leadership experience required.
High School Diploma or equivalent required.
Minimum 2 years of professional housekeeping experience, preferably in a high-end residential, hospitality, or resort environment.
Proficient in Microsoft Excel and Word.
Strong leadership skills with the ability to motivate, guide, and develop a team.
Excellent knowledge of cleaning products, techniques, and sanitation standards.
Strong understanding of workplace health and safety regulations.
Exceptional attention to detail and commitment to excellence.
Positive attitude and professional demeanor.
Strong communication and interpersonal skills to effectively interact with members, guests, and team members.
Ability to work flexible hours including evenings, weekends, and holidays as business demands require.
Ability to remain calm and solution-focused in high-volume environments.
Ability to meet physical demands including standing and walking for extended periods, lifting up to 50 pounds, and working indoors and outdoors in various weather conditions.

Responsibilities

Supervise, train, and mentor housekeeping team members, ensuring adherence to company standards and procedures.
Schedule and coordinate daily assignments for clubhouse, public areas, amenities, and residential homes.
Conduct regular inspections to ensure quality control and compliance with cleanliness standards.
Provide ongoing coaching, performance feedback, and support to maintain team productivity and morale.
Lead by example, fostering a positive, professional, and service-oriented work culture.
Oversee all cleaning and maintenance tasks, including vacuuming, dusting, mopping, window cleaning, and deep cleaning projects
Ensure restrooms and public areas are sanitized, fully stocked, and maintained to luxury hospitality standards.
Monitor inventory of cleaning supplies and equipment; coordinate reordering as needed.
Supervise proper laundering of pool, spa, salon, and fitness linens and terry.
Respond promptly to special cleaning requests and operational needs.
Identify and report maintenance or repair concerns to appropriate departments.
Ensure compliance with health, safety, and sanitation regulations at all times.
Implement best practices and continuously improve operational efficiency.
Maintain accurate housekeeping records, inspection reports, and supply logs.
Utilize Microsoft Excel and Word for reporting, scheduling, tracking inventory, and departmental communication.
Assist Residential Services and Club Operations Management with departmental planning and process improvements.
Other duties assigned by management.