Housekeeping Supervisor

Lodgco HospitalityWalker, MI
1d

About The Position

The Fairfield Inn & Suites in Walker, MI is seeking an experienced Housekeeping Supervisor to assist in overseeing room operations and providing support to the hotel's housekeeping team. If you are a skilled housekeeper or supervisor ready to lead a successful team and ensure exceptional service and hospitality for our guests, we are eager to hear from you! JOB SUMMARY: Responsible for the supervision and control of the Housekeeping Department.

Requirements

  • Computer software skills
  • Communication both verbal and written
  • Flexibility with schedule and dependable
  • Customer focus, time management and problem solving skills
  • Strong leadership abilities
  • Satisfactory criminal background screening required.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak, read, and write in English, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
  • This position requires variable hours based on the needs of the hotel including weekends.

Nice To Haves

  • 1-2 years of hotel experience is a plus
  • Supervising experience preferred

Responsibilities

  • Supervise and coordinate the activities of Housekeeping and Laundry personnel including interviewing applicants, completing employee evaluations, coach and counsel employees, recommend disciplinary actions, promote teamwork and employee morale, assign and delegate duties, and ensure compliance with OSHA standards to provide a safe work environment
  • Ensure your team is in proper uniform, including name tags, daily
  • Assist General Manager with: payroll, monitoring overtime, preparing weekly forecast, and weekly work schedules
  • Complete additional administrative duties that include: inventory and productivity reports
  • Inspect all areas of the hotel daily to ensure cleanliness and security standards are met
  • Complete monthly linen and supply inventories and purchase supplies
  • Conduct monthly departmental meetings to review new procedures, guest satisfaction scores, and solicit input from employees
  • Participate in monthly Profit/Loss review
  • Inspect each guest room daily unless prohibited by a “Do Not Disturb” indication sign
  • Assist in the cleaning of guest rooms as needed and ensure housekeepers in maintaining orderly housekeeping carts and storage rooms
  • Ensure laundry room procedures and standards are upheld and perform laundry duties as required
  • Ensure houseperson procedures and standards are upheld and perform houseperson duties as required
  • Expertise in property management systems for housekeeping functions and ensure room status is without discrepancy daily
  • Maintain labor budget and adjust schedule to avoid unnecessary labor cost
  • Knowledge of all emergency procedures and how to act on them
  • Adhere to proper key control procedures
  • Report any unusual occurrences or requests to the General Manager or Assistant General Manager immediately
  • Knowledge of budgeted departmental PORs for control of expenses

Benefits

  • Career development & training
  • Paid time off
  • Health/Dental/Vision insurance options
  • Travel & hotel discounts
  • 401(k) with company match
  • Incentive programs
  • And more!
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