Housekeeping Supervisor

Spire Hospitality•Lake Oswego, OR

About The Position

The housekeeping supervisor role is dedicated to delivering exceptional Guest Services as part of our Housekeeping TEAM, ensuring the hotel's appearance and cleanliness. As a Housekeeping Supervisor, your primary responsibility is to guarantee guest satisfaction by creating an inviting and comfortable atmosphere that makes guests feel at home from the moment they enter their room. You will foster a sense of well-being and revitalization for our guests. Additionally, you will provide leadership and inspire our Housekeeping TEAM to pursue excellence and encourage repeat business. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

Requirements

High school diploma or its equivalent
Ability to grasp, lift, carry, or otherwise move materials weighing up to 100lbs
Ability to work much of the shift standing/moving throughout the building, bending, stooping, and reaching
1-year experience in hotel housekeeping or related professional area preferred
Previous supervisory experience preferred
Confident utilizing MS outlook, Word, and Excel

Nice To Haves

Previous experience with hotel PMS systems a plus. Examples: OPERA, OnQ, PEP
OSHA certification or equivalent knowledge of OSHA regulations

Responsibilities

Deliver best-in-class service to our guests and team members with engagement and thoughtfulness
Promptly address guest concerns and requests to ensure their satisfaction
Conduct thorough inspections of guestrooms and public areas to surpass guest expectations for cleanliness and in-room appliance functionality
Support the training of new team members while fostering strong, collaborative relationships within the Housekeeping department
Oversee inventories of amenities, chemicals, and supplies, ensuring timely reordering to maintain seamless operations