Housekeeping Supervisor
About The Position
The Supervisor of Housekeeping at Parkside Resort delivers exceptional service to both guests and owners, ensuring a proactive and responsive approach to every concern and inquiry during their stay. This role exemplifies strong leadership, guiding team members with expertise and support throughout each shift. By effectively supervising housekeeping operations-including guest rooms, common areas, and back-of-house spaces-the Supervisor upholds and enhances the resort's prestigious standards of cleanliness and excellence.
Requirements
- Minimum 2-3 years Supervisory Experience
- Housekeeping Experience
- Ability to communicate effectively with guests
- Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals.
- Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise
Nice To Haves
- Supervisory Experience in Housekeeping
Responsibilities
- Oversee projects and processes, including daily inspections of guest rooms.
- Assist in morning staff meetings and address guest-related room quality issues.
- Train and coach staff daily; follow up on task completion with team members.
- Set daily work assignments to efficiently achieve goals.
- Maintain cleanliness and organization of linen huts and clean guest rooms as needed.
- Perform deep and general cleaning during the non-peak season.
- Read and interpret safety documents and maintenance procedures; effectively communicate with guests and staff.
- Demonstrate problem-solving skills and multitask in a fast-paced environment.
- Ensure regular attendance as per company guidelines.
- Embody Hilton Grand Vacations values and complete all required training.
- Adhere to company policies and perform other related duties as assigned.
Benefits
- Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision
- Recognition Programs and Rewards
- Travel Discounts Program
- Outstanding Paid Vacation Program and Paid Sick Days
- Employee Assistance Program that supports your physical and mental wellbeing
- 401(k) program with company match
- Tuition reimbursement programs
- Employee Stock purchase program
- Numerous learning and advancement opportunities
- And more!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Administrative and Support Services
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
