Housekeeping Supervisor- DoubleTree Medical Center
About The Position
Located in the heart of the Medical Center district, DoubleTree by Hilton – Medical Center serves patients, families, medical professionals, and business travelers who rely on us for comfort, consistency, and genuine hospitality during important moments. Our hotel offers a welcoming environment where compassion, professionalism, and attention to detail truly matter. We’re looking for dedicated, service-oriented team members who take pride in supporting guests visiting nearby hospitals, clinics, and research facilities. If you enjoy making a positive impact—whether through a warm greeting, a clean and comfortable room, or seamless service—we’d love to have you on our team. At the DoubleTree by Hilton Medical Center, cleanliness isn’t just about appearance—it’s about comfort, care, and peace of mind. Our guests include healthcare professionals, patients, and families during some of life’s most important moments. That’s where you come in. As a Housekeeping Supervisor, you’ll lead a dedicated team that delivers exceptional cleanliness with compassion. You’ll set the standard on the floors, support and motivate your team, and ensure every guest room and public space reflects the warmth and quality DoubleTree is known for—especially in a medical-center environment where details matter most. This is a hands-on leadership role for someone who takes pride in doing things right, leads by example, and understands that a clean, quiet, and welcoming room can truly make a difference. A Housekeeping Supervisor is responsible for leading, training, and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Responsibilities
- Lead, train, and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
- Assess inventory of, assign for cleaning, and inspect rooms
- Verify and reportthe status and/or discrepancies of rooms
- Monitor payroll reports, work schedules, lost and found program, stock rooms, carts, and designated inventories
- Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
- Perform Room Attendant and/or Houseperson duties, as needed
- Assist in performance evaluations of Room Attendants and Housepersons, as needed
- Respond to special guest requests in a timely, friendly, and efficient manner
Benefits
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental health resources, including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
