Summary: Oversees, monitors and participates in the cleaning of rooms and common areas. Essential Duties and Responsibilities: Directs and participates in the overall sanitation and safety of the facility and associates in accordance with company standards and government regulations. Determines cleaning assignments and establishes priorities; adjusts assignments based on changes in room occupancy or emergency clean-up requests; maintains accurate record of assignments. Ensures security of keys. Responds to customer needs and requests; resolves customer concerns. Follows work procedures and expedites workflow to ensure timely, efficient service; communicates room completion and availability. Inspects rooms, common areas and stock rooms, and approves staff work performance; performs or delegates appropriate corrective action. Reports unsafe conditions and maintenance service needs, including painting, repairs, and furniture replacement and upkeep. Oversees the productivity and breaks of associates; communicates performance issues to management. Participates in the onboarding and training of associates; conducts daily pre-service meetings. Demonstrates safe and correct use of environmental services equipment and chemicals. Completes inventory of materials, supplies and linens; manages usage and orders to in alignment with budget. Opens and closes the department; maintains security for department property, supplies and operating funds. Communicates on the telephone, over radio, in person and in writing with clients, customers or residents, personnel from other departments and coworkers. Performs other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees