Housekeeping Supervisor

Lutheran Senior Services•St. Charles, MO

37d

About The Position

Introduction At EverTrue, team members at all levels find their calling in our mission of Older Adults Living Life to the Fullest. In this work environment, all team members are part of a community and appreciated by the people they work with – residents and coworkers – every day. Summary Responsible for the planning, organizing, development and direction of the Housekeeping department to assure quality services are provided on a daily basis.

Requirements

Minimum two years supervisory experience in housekeeping or laundry
Ability to read and interpret documents such as procedure manuals, safety rules and operating instructions;
Ability to write routine reports and correspondence;
Ability to effectively present information in one on one situations and speak effectively before groups of residents, customers and employees
Must possess the ability to make independent decisions when circumstances warrant such action
Must possess leadership abilities such as planning, organizing, interpretation and employee relations
Must be able to lift up to 55 lbs.
Must be able to push/pull 50 lbs.

Responsibilities

Assists in the development, review, interpretation and implementation of departmental policies and procedures
Evaluates to determine department staffing needs, recruits, interviews and selects potential employees, and schedules staff
Supervises staff including delegating authority, directing, counseling, coaching and evaluating staff to provide exceptional service
Ensures department has appropriate, functioning, and well-maintained equipment
Analyzes department to determine equipment and supply needs and maintains adequate level of supplies and equipment
Ensures quality housekeeping services are provided including resolution of resident and customer complaints and continuous inspection
Serves on various committees and attends meetings representing the housekeeping department and makes/recommends changes based on feedback and reports on and implements as requested
Provides orientation and on-going training of housekeeping staff and ensures staff attendance at required training before performance on the job
Assists in budget preparation, ensures adequate records are kept, paperwork is processed and department conforms to budget
Follows and ensures that all housekeeping personnel follow infection control procedures, including proper hand washing, waste storage and disposal and wearing protective clothing and equipment
Follows all safety procedures and protocol and ensure staff follows all safety procedures and protocol as dictated by EverTrue policy, federal and state regulations, and standard housekeeping practice and corrects and/or reports all hazardous conditions, defective equipment, and accidents or incidents to supervisor immediately