Housekeeping Supervisor EVS Hospitality Choctaw Landing Hochatown

Choctaw Nation of Oklahoma•Broken Bow, OK

4h•$20

About The Position

The Housekeeping Supervisor helps oversee and manage the daily operations of the Housekeeping Department, maintaining brand standards of service and cleanliness. You will report to the Hotel Housekeeping Manager/Shift Manager.

Requirements

Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Knowledge of cleaning machines and tools, including their designs, uses, and basic repair.
General knowledge of cleaning requirements in the hospitality industry.
Prior Environmental Services/Housekeeping experience.

Responsibilities

Manage, inspect, and coordinate daily activities for the housekeeping staff.
Establish supplies for efficient operation of department.
Inspect all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to exceed brand standard. Advise associates of deficiencies and instruct on corrective action. Provide retraining. Full quality assurance responsibility of overall brand standard cleanliness for all hotel areas.
Document and report all areas that need maintenance work orders.
Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
Control expenses and minimize waste to operate within budgeted parameters within all areas of housekeeping.
Perform all housekeeping department responsibilities necessary including making beds and vacuuming and cleaning guest rooms, common areas, assisting with linen and terry soring, logistics and stocking to ensure guest satisfaction.
Perform other duties as assigned.