Housekeeping Supervisor/Residence Inn St. Louis Downtown

StepStone Hospitality • St. Louis, MO

1d • Onsite

About The Position

· Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift. · Open and close the department in the absence of the Executive Housekeeper · Inspect all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies. · Supervise Room Attendants, including the re-cleaning of any items missed or not cleaned to StepStone and hotel standards. · Supervise Laundry attendants including assist with folding and maintaining daily par levels to the day’s needs. · Log all missing items and maintain catalog of lost and found and ship or mail out claimed items to the guests. · Report all items in need of repair to Engineering and maintain equipment used in work. · Protect guest safety and well-being; be courteous to all guests and co-workers.

Requirements

• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing.
• Minimum pulling of 20 pounds.
• Must have a comprehensive knowledge of all hotel departments and functions.
• Must have good mathematical and computer skills.
• High school education and relevant training and experience required.

Nice To Haves

• Additional education preferred.
• CPR and first aid training preferred.
• Additional language ability preferred

Responsibilities

• Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
• Open and close the department in the absence of the Executive Housekeeper
• Inspect all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
• Supervise Room Attendants, including the re-cleaning of any items missed or not cleaned to StepStone and hotel standards.
• Supervise Laundry attendants including assist with folding and maintaining daily par levels to the day’s needs.
• Log all missing items and maintain catalog of lost and found and ship or mail out claimed items to the guests.
• Report all items in need of repair to Engineering and maintain equipment used in work.
• Protect guest safety and well-being; be courteous to all guests and co-workers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees